★
Grace P.
Retired Police Detective, Richmond
I went over everything with a fine-tooth comb. They ran a thermal imaging inspection and didn't find any termite activity in my weatherboard home. When I checked the quote against the invoice line by line - everything matched up perfectly.
★
Scott M.
IT Security Consultant, Richmond
As an IT Security Consultant, I know all about risk assessment. When I got my pre-purchase inspection done, I asked straight up what would happen if I didn't treat the problem — and they gave it to me straight. The risk was laid out clear as day: 3-5 years with no structural drama, then things would get serious. They didn't try to push the expensive treatment option — just gave me the facts. Since the treatment, I haven't seen a single cockroach, which is a massive relief for my family's health, especially living in this heritage part of Richmond. Homeowner, Richmond.
★
Barry T.
Retired Librarian, Richmond
I needed pest control after a building report showed possible termite problems. The team did a proper thorough inspection and told me straight up, \"no termite activity detected at 12-month follow-up inspection.\" Their no-nonsense approach was really reassuring.
★
Michelle D.
Community Coordinator, Richmond
I heard about them through my community Facebook group, and I’m so glad I called! Jake was the one who explained everything — tell him I said hello. They checked for termites in my heritage-listed apartment and found none, giving me peace of mind. I’ve already sent three families in my street to them; they felt like a family business even if it isn’t.
★
Chris P.
Accountant, Richmond
I needed proper documentation sorted for my investment property sale. They gave me a written scope before starting any work, and their invoice was nice and clean for my records. The completion certificate was ready same day — dead handy for my conveyancer. Homeowner, Richmond.
★
Vince F.
Plumber, Richmond
They rigged up the scaffolding properly before starting the job. Termidor HE applied exactly to AS3660.1 barrier specification gave us immediate results. No more signs of termites in my Federation home. Homeowner, Richmond.
★
Ben T.
Property Investor, Richmond
As a property investor in Richmond, I needed pest control sorted during the tenancy gap — just a 12-day window — and they made it happen. Their detailed report was spot-on for my accountant's depreciation schedule. Couldn't ask for better timing.
★
Nadia G.
Secondary School Teacher, Richmond
I scheduled an annual pest inspection to ensure my home in Richmond was protected for winter. I asked them to walk me through everything they'd found before they started, and they identified three separate issues I hadn't been aware of, including potential termite activity near the slab edges. I appreciated that they showed me photos from TQN Pest Control, which clarified their findings. The written summary made sense even to someone without a building background, detailing the necessary treatments and preventive measures. Since the treatment, I haven’t seen a cockroach, and the peace of mind from their thorough inspection is invaluable, especially considering the heritage nature of my home. Their commercial services also offer great options for ongoing pest management.
★
Grace P.
Retired Police Detective, Richmond
I went over everything with a fine-tooth comb. They ran a thermal imaging inspection and didn't find any termite activity in my weatherboard home. When I checked the quote against the invoice line by line - everything matched up perfectly.
★
Scott M.
IT Security Consultant, Richmond
As an IT Security Consultant, I know all about risk assessment. When I got my pre-purchase inspection done, I asked straight up what would happen if I didn't treat the problem — and they gave it to me straight. The risk was laid out clear as day: 3-5 years with no structural drama, then things would get serious. They didn't try to push the expensive treatment option — just gave me the facts. Since the treatment, I haven't seen a single cockroach, which is a massive relief for my family's health, especially living in this heritage part of Richmond. Homeowner, Richmond.
★
Barry T.
Retired Librarian, Richmond
I needed pest control after a building report showed possible termite problems. The team did a proper thorough inspection and told me straight up, \"no termite activity detected at 12-month follow-up inspection.\" Their no-nonsense approach was really reassuring.
★
Michelle D.
Community Coordinator, Richmond
I heard about them through my community Facebook group, and I’m so glad I called! Jake was the one who explained everything — tell him I said hello. They checked for termites in my heritage-listed apartment and found none, giving me peace of mind. I’ve already sent three families in my street to them; they felt like a family business even if it isn’t.
★
Chris P.
Accountant, Richmond
I needed proper documentation sorted for my investment property sale. They gave me a written scope before starting any work, and their invoice was nice and clean for my records. The completion certificate was ready same day — dead handy for my conveyancer. Homeowner, Richmond.
★
Vince F.
Plumber, Richmond
They rigged up the scaffolding properly before starting the job. Termidor HE applied exactly to AS3660.1 barrier specification gave us immediate results. No more signs of termites in my Federation home. Homeowner, Richmond.
★
Ben T.
Property Investor, Richmond
As a property investor in Richmond, I needed pest control sorted during the tenancy gap — just a 12-day window — and they made it happen. Their detailed report was spot-on for my accountant's depreciation schedule. Couldn't ask for better timing.
★
Nadia G.
Secondary School Teacher, Richmond
I scheduled an annual pest inspection to ensure my home in Richmond was protected for winter. I asked them to walk me through everything they'd found before they started, and they identified three separate issues I hadn't been aware of, including potential termite activity near the slab edges. I appreciated that they showed me photos from TQN Pest Control, which clarified their findings. The written summary made sense even to someone without a building background, detailing the necessary treatments and preventive measures. Since the treatment, I haven’t seen a cockroach, and the peace of mind from their thorough inspection is invaluable, especially considering the heritage nature of my home. Their commercial services also offer great options for ongoing pest management.